Privacy Policy and Legals
Privacy Statement for Stray’s Coffee
At Stray’s Coffee, we value your privacy and are committed to safeguarding your personal information. This Privacy Statement explains how we collect, use, and protect your data in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and other information you provide when contacting us, subscribing to our newsletter, or making a reservation.
- Usage Data: Details of how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on our site. This helps us understand how our website is used and improve the user experience.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide you with the services you request (such as booking a table or receiving a newsletter).
- To respond to your inquiries and customer service needs.
- To send you marketing communications, with your consent, about our products, promotions, or events.
- To improve our website’s performance and functionality.
3. Lawful Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: If you opt in to receive marketing communications or contact us directly.
- Contractual Necessity: To fulfill our services (e.g., reservations, customer support).
- Legitimate Interests: For improving our website and customer service.
4. Sharing Your Information
We do not share your personal data with third parties except in the following circumstances:
- Service Providers: We may share your data with trusted third parties who help us operate our business, such as email marketing services or reservation platforms.
- Legal Requirements: We may disclose your data if required by law, such as for compliance with legal obligations.
5. Your Rights
Under UK law, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data.
- Right to Object: You can object to certain data processing activities.
- Right to Data Portability: You can request your personal data in a structured, commonly used format.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw consent at any time.
To exercise these rights, please contact us at the details provided below.
6. Data Security
We take appropriate measures to secure your personal data against unauthorized access, loss, or misuse.
7. Retention of Data
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required by law.
8. Cookies
Our website uses cookies to improve your experience. For more details, please see our Cookie Policy.
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. The “Last Updated” date will reflect any changes.
10. Contact Us
If you have any questions regarding this Privacy Statement, please contact us:
EatDrinkJazz Ltd
The Ossington, Beastmarket Hill, Newark NG24 1BH
Email: team@eatdrinkjazz.co.uk
Phone: 01636 616017
Cookie Policy for Stray’s Coffee
1. Introduction
This Cookie Policy explains how Stray’s Coffee (“we,” “our,” or “us”) uses cookies and similar technologies on our website, https://strays.coffee. By using our website, you consent to our use of cookies as outlined in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They allow us to remember your preferences, enhance your experience, and track usage data for improvements.
3. Types of Cookies We Use
We use the following cookies:
- Essential Cookies: These cookies are necessary for the operation of the website, enabling basic functions such as page navigation and secure access to certain features.
- Performance Cookies: These collect anonymous data on how you use the website, helping us improve its performance and user experience.
- Functionality Cookies: These remember your preferences (e.g., language selection) to provide a more personalized experience.
- Targeting Cookies: These cookies are used for marketing purposes, such as tracking your browsing activities across websites for relevant advertising.
4. How We Use Cookies
We use cookies for the following purposes:
- To analyze and improve website performance.
- To personalize your experience based on preferences.
- To track usage data for our business analytics and marketing purposes.
5. Managing Cookies
You can manage your cookie preferences through your browser settings. You can disable or delete cookies, but some website features may not function properly without them. For more information on how to manage cookies, visit: https://www.aboutcookies.org.
6. Changes to This Cookie Policy
We may update this Cookie Policy periodically. Any changes will be posted on this page, with the “Last Updated” date adjusted accordingly.
7. Contact Us
If you have any questions about this Cookie Policy, please contact us at:
EatDrinkJazz Ltd
The Ossington, Beastmarket Hill, Newark NG24 1BH
Email: team@eatdrinkjazz.co.uk
Phone: 01636 616017
Terms and Conditions of Use for Stray’s Coffee
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website https://strays.coffee. By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using the website.
2. Use of the Website
You agree to use this website for lawful purposes only. You must not:
- Violate any applicable laws or regulations.
- Interfere with the operation of the website or disrupt other users’ experiences.
- Attempt to gain unauthorized access to any part of the website or its systems.
3. Intellectual Property Rights
The content on the website, including text, images, logos, and designs, is owned by Stray’s Coffee or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content without prior written consent.
4. Privacy and Data Protection
Your use of the website is governed by our Privacy Statement and Cookie Policy. By using the website, you consent to the collection and use of your personal data as described in these policies.
5. Disclaimers
The information on this website is for general informational purposes. While we strive for accuracy, we make no warranties or representations regarding the completeness or reliability of the content. The website is provided “as is” without any warranties of any kind, either express or implied.
6. Limitation of Liability
Stray’s Coffee shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website, including loss of data, loss of business, or other damages, even if we have been advised of the possibility of such damages.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites and encourage you to review their terms and privacy policies.
8. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, with the “Last Updated” date updated accordingly. Your continued use of the website after changes are made signifies your acceptance of the updated Terms.
10. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
EatDrinkJazz Ltd
The Ossington, Beastmarket Hill, Newark NG24 1BH
Email: team@eatdrinkjazz.co.uk
Phone: 01636 616017
Ticket Returns Policy for Stray’s Coffee
1. Introduction
Thank you for purchasing tickets to an event at Stray’s Coffee. We aim to provide a great experience, and we understand that plans may change. However, please note that we have a strict no-returns policy unless the event is cancelled.
2. No Returns or Exchanges
All ticket sales are final. We do not offer returns, exchanges, or refunds once tickets have been purchased. Please ensure you are certain about your booking before finalizing your purchase.
3. Event Cancellation
If we cancel an event for any reason, we will offer a full refund for the cost of the ticket(s). Refunds will be processed to the original method of payment, and you will be notified by email or phone regarding the cancellation and refund process.
4. Changes to the Event
In the event of changes to the event, such as a change in date, time, or venue, we will inform you as soon as possible. If the changes are substantial and you are unable to attend, you may be entitled to a refund. Please contact us directly for assistance if this occurs.
5. Contact Us
If you have any questions about our ticket returns policy or require assistance, please contact us:
EatDrinkJazz Ltd
The Ossington, Beastmarket Hill, Newark NG24 1BH
Email: team@eatdrinkjazz.co.uk
Phone: 01636 616017